Basic Emergency Communication Practices

The following basic guidelines are a starting point towards being a good emergency communicator:

1. Listen before transmitting.
2. Use standard ITU phonetics.
3. Use 24-hour time format.
4. Accuracy is the first priority, rather than speed.
5. Be clear and concise by not using unnecessary words.
6. Talk across the FACE of the microphone.
7. Transmit messages exactly.
8. Always transmit FACTS rather than hearsay.
9. Stay alert -- take breaks when needed.
10. Always know your location.
11. Avoid using Q-signals or 10-codes in voice transmissions.
12. Speak slowly and clearly, with little emotion in your voice.
13. Use tactical call signs whenever possible.
14. No wisecracks or jokes on an emergency net.
15. Never transmit the names of deceased individuals over a voice channel.
16. Read every message before transmitting it. If you have questions about what is being communicated, get clarification from the originating party. A good message will never require the recipient to ask for additional information.